Frequently Asked Questions

Product Information

What are DermaLove's Ingredients?

Organic Virgin Coconut Oil, Organic Extra Virgin Olive Oil, Organic Beeswax, Niacinamide, Coenzyme Q-10, Creatine Monohydrate, L-Carnitine Tartrate, Organic Tea Tree Oil, Organic Eucalyptus Oil, Organic Peppermint Oil.

What is DermaLove?

DermaLove is a scientifically formulated skincare balm that enhances mitochondrial health to improve the overall quality and appearance of the skin. Our products blend natural ingredients with advanced science to deliver effective and sustainable skincare solutions.

What makes DermaLove products unique?

Our products are uniquely formulated to target the mitochondria, the energy centers of skin cells, promoting better cell health, faster healing, and resilience against aging and environmental damage. We use a combination of scientifically backed ingredients and natural extracts to provide comprehensive skincare.

Usage Tips

How should I use DermaLove?

Our balm should be applied to clean, dry skin. Use as a spot treatment to acute skin issues two-three times per day. For general skin maintenance, rejuvenation, or longevity as part of your regular skincare routine.

Can I use DermaLove products with my current skincare regimen?

Yes, our products are designed to be compatible with most skincare routines. We recommend introducing DermaLove gradually and monitoring your skin’s response.

Ingredients and Safety

Are DermaLove products suitable for all skin types?

Yes, our products are formulated to be safe and effective for all skin types, including sensitive skin. We avoid using harsh chemicals, and all our formulations are rigorously tested for safety and efficacy.

Do DermaLove products contain any allergens or harmful chemicals?

We are committed to maintaining high safety standards. Our products do not contain parabens, sulfates, or other harmful chemicals. All potential allergens are clearly listed on our product labels and website.

Returns and Exchanges

What is your return policy?

We offer a 30-day return policy on all orders. If you are not satisfied with your purchase, you can return the product within 30 days for a full refund or exchange. Products should be returned in their original packaging.

Support and Contact

How can I get assistance if I have a problem with a product?

If you encounter any issues with our products or need assistance, please contact our customer support team via email at support@dermalove.shop. We are committed to providing excellent customer service and will respond to your inquiries as quickly as possible.

Last updated: [5/29/2024]

Welcome to DermaLove. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, and mailing address when you create an account, place an order, or subscribe to our newsletter.
Payment Information: When you make a purchase, we collect payment information, including credit card details, to process your transaction.
Automatically Collected Information: We may collect information about your device, browsing actions, and usage patterns automatically when you visit our website. This includes your IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Communicate with you regarding your orders, inquiries, or requests.
Send you promotional materials, newsletters, and other communications.
Improve our website, products, and services.
Analyze website usage and performance.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential.
Law enforcement or regulatory authorities if required by law or in response to a valid request.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your payment information is encrypted using secure socket layer (SSL) technology.

Your Rights

You have the right to:

Access and review your personal information.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal information.
Opt-out of receiving marketing communications.

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after any changes indicates your acceptance of the new terms.

If you have any questions about this Privacy Policy, please contact us at:

Email: info@dermalove.shop
Address: 2153 Wealthy St SE, Box 125, East Grand Rapids, MI 49506